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Newsgroups: comp.dcom.modems
From: wolfgang@netcom.com (Wolfgang Henke)
Subject: Re: Need info/experiences with Digicom Scout and AT&T Dataport
Message-ID: <1993Jan8.172220.14415@netcom.com>
Organization: Netcom
References: <31DEC199210232480@elroy.uh.edu>
Date: Fri, 8 Jan 1993 17:22:20 GMT
Guillot, Burt J. (st1r8@elroy.uh.edu) wrote:
: I'm considering buying another modem. I was considering a ZyXel, but their
: prices have just gone way too high. So, I've seen the latest sysop deal
: prices on the AT&T Dataport and they seem reasonable. So, has anyone
: tried this modem and how is it? Also, how do people like their Digicoms?
: I hear there is a Wolfgang selling the external 14.4Ks with FAX here on
: Internet for a good price. Was it $199 or $249, I can't remember?
Here is the Wolfgang. You can look for some Scout+ info in my ftp
directories either at ftp.rahul.net or ftp.netcom.com. Since several
users asked for the longer textfile, Scout.txt, here is the recently
updated version for you:
Scout Plus V.32bis data and fax modem information file
Wolfgang Henke, wolfgang@netcom.com, wolfgang@rahul.net
1. DATASHEET
2. PHYSICAL DESCRIPTION
3. SOFTWARE
4. COMMAND SET
5. TESTS
6. BUGS
7. USES
8. TECH SUPPORT
9. OTHER AND NEW DIGICOM PRODUCTS
10. ORDER INFO
1. DATASHEET (verbatim): The Digicom Systems Inc. Scout Modem Series
Scout Plus: V.32bis with Group 3 Fax
With up to 57,600 bps throughput, the Scout Series is the optimum
choice for high-speed data communications. The full-featured Scout
Plus V.32bis data/fax modems will make your PC a complete high-speed
telecommunications tool.
Features:
* Full compliance to CCITT standards ensures worldwide compatibility
with the broadest range of modems.
* Scout modems integrate CCITT V.42bis and MNP 5 data compression to
maximize data throughput up to 57,600 bps.
* The Scout Plus combines V.32bis and Group 3 fax with Delrina's
WinFax Lite and DosFax Lite sofware for WYSIWYG faxing.
* All Scout modems include Qmodem data communications software.
The Scout series incorporates an award-winning V.32bis modem design
and offers all the necessary features for easy communications with
computers, information services and Bulletin Board Services. It
features V.42bis and MNP 5 data compression with error control and
hardware flow control to keep your calls efficient. Compliance with
CCITT international standards and our Adaptive Rate feature ensures
compatibility to the broadest range of modems.
The Scout Plus combines 14,400 bps V.32bis and Group 3 send and
receive fax and is bundled with WinFax Lite 2.0 and DosFax Lite
software for WYSIWYG faxing. It's ideal for any data or fax
communications.
Product Features
CCITT V.32bis (14,400 bps)
CCITT V.32 (9600 bps)
CCITT V.22bis (2400 bps)
CCITT V.22, Bell 212A (1200 bps)
CCITT Group 3 send and receive fax
CCITT V.29, V.27ter and V.21
57,600 bps data throughput
CCITT V.42bis and MNP 5 compression
CCITT V.42 and MNP 2, 3 and 4 error correction
High performance 16550 UART (internal models)
Extended AT command set compatibility
Auto line monitor and retrain
Adaptive rate negotiation
Automatic speed negotiation upon connection
WinFax Lite and DosFax Lite software
Qmodem data communications software
Specifications
Data Modulation Rates
CCITT V.32bis, V.32, V.22bis, V.22 and Bell 212A
Transmission Speeds
14,400, 12,000, 9600, 7200, 4800, 2400, and 1200 bps
Data Compression CCITT V.42bis and MNP 5
Error Correction CCITT V.42 and MNP 2, 3 and 4 using LAPM
Fax Specifications
CCITT Group 3 compatible fax machines and fax modems
CCITT V.29, V.27ter and V.21
9600, 7200, 4800 and 2400 bps
EIA-578 Class 1 compliant
computer system must have at least 640k of memory (RAM),
hard disk and DOS 3.3 or higher
Flow Control XON/XOFF, RTS/CTS
Operation Asynchronous full duplex dial-up
Commands Extended AT commands with non-volatile memory
Test Modes V.54 analog and digital, local and remote
loopback with self-test
Compatibility Internal: Any IBM PC, 286, 386, 486 or
compatible
External: Any computer with an RS-232 serial
port, (16550 UART recommended)
Auto-dialing 10 numbers can be stored in non-volatile memory
Environmental Temperature: 0 to 50 degrees Celsius
Relative Humidity: 0 to 95 percent,
non-condensing
Certification FCC type B, DOC, UL and CSA certifications
in place or pending
Warranty 5-year limited warranty
Copyright 1992. Scout, Scout Plus are trademarks of Digicom Systems,
Inc. Qmodem, WinFax Lite, DosFax Lite, MNP, IBM and other product
names are trademarks of their respective companies. The above
information is subject to change without notice.
DSI, Digicom Systems, Inc.
188 Topaz Street
Milpitas, CA 95035
2. PHYSICAL DESCRIPTION:
The Scout Plus PC, the internal model is a 4 by 6 inches large
rather compact halfcard. It has a 16550 16 byte buffer. The compact
size makes this modem a good choice for portable computers, or
other uses where space is at premium.
Scout Plus, external model
On the 5 1/2 by 1 1/2 front panel are 10 LEDS:
MR modem ready
TR terminal ready
AA auto answer
EC error correction
HS high speed
RD receive data
SD send data
CD carrier detect
CS clear to send (hardware flow control)
OH off hook
The body of the modem is manufactured out of sturdy grey plastic
with a 5 1/2 by 8 1/2 footprint. The top shows some venting grills.
The back carries these connectors from left to right:
RS-232 DB25 female
Two switches for forcing DCD on and test mode
RJ11 phone
RJ11 line
5 pin power connector
ON/OFF SWITCH
These power supplies are available:
110 Volts, 60 Hz, 12 W input, 9V, 1 A output, US style three pronged
integrated power supply-plug.
185 to 240 Volts with US style three pronged plug
185 to 240 Volts with German style two pronged plug
The bottom panel carries a sticker with key AT Commands and the data
compression/error control commands.
The FCC sticker says: Complies with Part 68 Rules. FCC IDENTIFICATION:
GSX-USA 65928-FA-E, Ringer equivalence: .8 B
FCC Class B approval is pending
The EPROM version is also printed on the bottom on a small label
in the rear.
Now we take it apart and find these chips:
Analog Devices ADSP-2101 chipset (2105 family) running at 13.8
MHz. Two ROMs with 1 Mbit and 512 kbit size. The first ROM stores
the code for the digital signal processor (DSP) and the second
for the separate microcontroller. The RS 232 drivers are
14C88/14C89.
The board looks clean with no glitches or wire add-ons
detectable. It was easy to reassemble with just four Phillips
screws which are accessible from the bottom.
3. SOFTWARE
The Scouts come with Qmodem data communications software on a
1.2 MB 5 1/4 floppy. The software is preregistered, which means
prepaid and the owner merely has to send in the registration
card provided to Mustang Software to get access to their
technical support.
The fax software is Delrina's WinFax Lite 2.0 and Delrina's
DosFax Lite. Delrina's packages have been editors choice in a
recent review of fax software in PC Magazine.
The MacIntosh package is available now with the correct MacIntosh
to modem cable which allows hardware handshake and Appletalk
Remote Acess. The fax software is Smith's Microsoftware's
QuickLink II/Fax.
4. COMMAND SET:
Standard Commands
A answer incoming call
A/ Re-execute last command line
AT ATtention characters
Dn Dial telephone number n. You can also include:
T-touch-tone dialing
P-pulse dialing
W-wait Register S7 time
,-pause Register S8 time
@-wait for 5 seconds of silence
;-return to Command Mode after dialing
!-go on-hook for 1/2 second
DSn, Dial stored telephone number
E0 Command characters not echoed
E1 Command characters are echoed
+++ Escape from Data Mode to Command Mode
H0 Disconnect and go on-hook
H1 Force modem off-hook
I0 Reply 960 or 961
I1 Send software/firmware version to DTE
I2 Send internal checksum to DTE
I3 OK
I4 CPU RAM content
I5 Power-on test results
I6 Last disconnect reason
I7 AT commands summary
I8 EE-ROM content
K0 Prevent break during MNP
K1 Allow break during MNP
M0 Speaker is always off
M1 Speaker on until carrier is detected
M2 Speaker is always on
O0 Return to data mode
O1 Return to data mode and retrain
Q0 Send responses to DTE
Q1 Do not send responses to DTE
Q2 Send responses only when originating call
Sr? Read and display Register r value
Sr=n Set register r to value n
SQ Monitor signal quality (real time)
V0 Send responses in numbers
V1 Send responses as words
X0 Basic responses/blind dialing
X1 Extended responses/blind dialing
X2 Extended responses/dial tone detection
X3 Extended responses/blind dialing and busy signal detection
X4 Extended responses/dial tone and busy signal detection
X5 Basic response/dial tone and busy signal detection
Z Load stored parameters into memory
&- Ampersand Commands
&B0 Force DSR signal ON
&B1 DSR follows DTR signal
&B2 DSR follows normal RS-232
&C0 Force DCD signal ON
&C1 DCD follows normal RS-232
&C2 DCD forced on (CD wink)
&D0 Force DTR signal ON
&D1 Go to Command Mode after DTR loss
&D2 Disconnect after DTR loss
&D3 Disconnect and load stored parameters
&F Load factory command parameters
&M0 Asynchronous communication
&R0 CTS signal follows RTS signal
&R1 CTS follows DCD signal
&R2 Force CTS ON
&S Display stored telephone numbers
&T0 End test in progress
&T1 Start Local Analog Loopback test
&T3 Start Local Digital Loopback test
&T4 Grant remote request for Remote Digital Loopback test
&T5 Deny remote request for Remote Digital Loopback test
&T6 Start Remote Digital Loopback test
&T7 Start Remote Digital Loopback test with self-test
&T8 Start Local Analog Loopback Test with self-test
&W Permanently store current parameter settings
&Zn: Store telephone numbers in location n (1-10)
*- Asterisk Commands
*E0 No error control
*E1 Auto reliable MNP 5
*E2 Reliable MNP 5
*E3 Auto reliable MNP 4
*E4 Reliable MNP 4
*E5 Auto reliable V.42 with phase detection
*E6 Reliable V.42 with phase detection
*E7 Auto reliable V.42 without phase detection
*E8 Reliable V.42 without phase detection
*E9 Auto reliable V.42bis with phase detection
*E10 Reliable V.42bis with phase detection
*F0 Disable flow control
*F1 XON/XOFF passthrough
*F2 XON/XOFF
*F3 Hardware flow control (RTS/CTS)
*G0 Adaptive handshake disabled
*G1 Adaptive handshake enabled
*M0 Send DTE-to-DCE connection speed responses
*M1 Send error correction responses
*M2 Send error correction responses and type
*N0 Modem connect rate = 1200
*N1 Modem connect rate = 2400
*N2 Modem connect rate = 4800
*N3 Modem connect rate = 9600
*N4 Modem connect rate = 7200
*N5 Modem connect rate = 12,000
*N6 Modem connect rate = 14,400
*O Display parameter settings, also receive level when online
*P0 Enable user abort feature
*P1 Disable user abort feature
*Q0 Turn off signal quality action
*Q1 Signal quality action, allow retrain at same speed
*Q2 Signal quality action, allow fallback and fallforward
*Q3 Signal quality action, allow disconnect if no data throughput
*S0 Turn off speed conversion
*S1 Turn on speed conversion
*T0 Turn off Trellis coding
*T1 Turn on Trellis coding
S-Registers
S0 Rings to auto-answer calls
S1 Count no. of incoming rings
S2 Escape characters
S3 Carriage return character
S4 Line feed character
S5 Backspace character
S6 Dial tone wait time
S7 Remote carrier wait period
S8 Comma pause time
S9 Carrier detect response time (double for international calls)
S10 On-hook delay period
S12 Escape guard time (disabled)
S13 Reserved for tech support options
S15 V.42bis/MNP abort
S17 CNG tone
S18 Duration of modem tests
S25 DTR delay
S26 Request to CTS delay
+F Fax Commands
+FCLASS=? Interrogate fax, data mode
+FCLASS=0 Set to data mode
+FCLASS=1 Set to fax mode
+FCERROR Error response
+FTM=<mod> Send data
+FRM=<mod> Receive data
+FTH=<mod> Send data with HDLC framing
+FRH=<mod> Receive data with HDLC framing
+FTS=<time> Pause for specified time
+FRS=<time> Wait for a specified amount of silence on the line
+FTM=? Inquire available speeds/protocols
+FRM=? Inquire available speeds/protocols
+FTH=? Inquire avaialble speeds/protocols
+FTH=? Inquire available speeds/protocols
5. TESTS
Data throughput under 'everday' conditions: taken with a slow
computer (8 MHz XT), Zmodem in Qmodem 4.31 und er DOS 3.3. A
16550AFN UART was used, though.
Scout+ to T2500 V.32 V.42bis zipped 1050 cps
Scout+ to T2500 V.32 V.42bis textfile 1750 cps
Scout+ to T3000 V.32bis V.42bis zipped 1600 cps
Scout+ to Ultra V.32bis V.42bis textfile 3300 cps
Scout+ to USR DS V.32 V.42bis zipped 1050 cps
Scout+ to USR DS V.32 V.42bis zipped 1620 cps
Take a 486/50, DSZ Mobyturbo, enable write during receive and
you can add most likely 5% to these numbers.
These numbers were measured across the nation, Palo Alto to the
East Coast.
Modem delay:
Scout+ one way from Palo Alto to the Nat'l Bureau of Standards
time service in Boulder, Colorado, using their echo feature.
The delay is 75 milliseconds at 1200 bps. About 1.3 milliseconds
of this are caused by the 16550 buffer. Some other high-speed
modems I am familiar with have slightly longer echo times. In
this test the Scout+ compares well.
Interactive response.
I have installed the Scout+ on three different architectures:
DOS, MacIntosh and my Sun. I tested the smoothness of the
response by calling roughly 50 different modems over two
continents. I find the interactive response on the DOS and Mac
smooth and zippy when connected to Sun Multiprocessing systems,
PCboard, Fido nodes or simple SunOS UNIX. I do spent quite a
bit of time each day in interactive via modem. On the Sun on
about every one of three screen updates there is a slight jerk
noticable about half to three quarters down the 19" monitor.
This may have to do with V.42bis translate table buffering. The
Scout+ uses a 2048 byte translate table, but it can switch to
smaller sizes if the other modem does not support this size.
The DTE speed was 57.6k on DOS and Mac. Suns dont do 57.6, so
it was 38.4k. Hardware flow control was enabled on DOS and Mac,
but not on the Sun.
The ping echo latency test is currently in revision. Once new
test results are available with the newer ROMs and the higher
clock speed I will include them. Ping latency is of concern
when connecting UNIX computers via the Serial Line Internet
Protocol (SLIP). The last values I measured were about 270
milliseconds ICMP round trip echo delay over a 20 mile
V.32bis V.42bis connection to a T3000.
Signal Quality Monitoring:
Signal quality monitoring is an optional feature in V.32bis.
Some modems dont have it and are still V.32bis compliant. The
Scout modems do have it and it is a feature I like. Essentially
the bit error rate is monitored and if it exceeds a certain
threshold a line retrain at the same speed (*Q1) is negotiated.
Often this will then enable further data flow. If *Q2 is selected
the modem can fallback to a lower speed or fall forward to a
higher speed if the line quality improves again. The modem needs
about 30 seconds of a clean line before it falls forward, much
less than the 10 minutes of a clean line for the Telebit T3000.
If you select *Q3 you allow the modem to disconnect if it can
not achieve data throughput after several fallbacks. It has been
my experience that modems without this feature lock up easier
and eventually just disconnect.
One can monitor the signal quality by typing ATSQ when
connected. The Scout then prints out a value between 0
(lowest) to 7 (highest) about six times each second. This is a
real time monitoring tool and very useful when trouble-
shooting since it lets one decide quite easily if a problem
is likley due to line noise or not.
Testing the fax software was easy. The Scout is compatible with
98% of fax machines installed at 9600 bps or less and Group 3.
The software was easy to install and the first fax sent to a
machine across town came out crisp. I then checked the receive
side by faxing a letter with MCIMail's fax option to myself. I
printed it out and again the first try worked. This was done
under DOS 3.3 on an XT class machine.
I have since used DosFax and the Scout+ to send faxes all over
the world with little difficulty. One page to India takes about
60 seconds of connect time, Japan, Thailand, Hongkong, Germany,
Australia, Russia, Austria about 33 seconds. I can fax quite
satisfactorily even into areas where data modems are known to be
difficult to operate. The lower speed fax protocols in
particular need rather low signal-to-noise ratios when compared
to the corresponding data protocols.
6. EPROM versions
2413/2407 This was the first EPROM version shipped
2521/2528 Shipped mid June 1992 and fixed some minor bugs:
upgrade to Class 1 fax compatibility fixed US busy
signal detection fixed flow control, can now be
switched off reliably fixed USR 2400 bps connection
problem
2521/2624 Shipped mid August 1992
fixed compatibility with Rockwell based modems fixed
compatibility with Multitech 14,400
2915/2930 Shipped mid October 1992
bug: locks up occasionally on dialin use
2A19/2930 Shipped end October 1992
7. USES
Lets look at the LEDs:
Scout Plus, external model
On the 5 1/2 by 1 1/2 front panel are 10 LEDS:
MR modem ready
TR terminal ready
AA auto answer
EC error correction
HS high speed
RD receive data
SD send data
CD carrier detect
CS clear to send (hardware flow control)
OH off hook
Now lets look at the LEDS in action:
. = LED OFF
O = LED ON
B = LED BLINKING
MR TR AA EC HS RD SD CD CS OH
. . . . . . . . . . power off
O . . . . . . . . . power switched on, selftest
B . . . . . . . . . failed hardware selftest
O . O . O . . . O . power on
O O O . O . . . O . terminal program started
O O O . O . . . O O modem is dialing
O O O O O . . O O O connected to online service
O O O O O O . O O O receiving files
B O O O O O . O O O file transfer error
O O O O O B B O O O entering messages online
O O O . O . . . O . logged out, offline again
How does one call under severly impaired line conditions? Here
is an an example calling to JV Dialogue in Moskow via direct
dialing from Palo Alto, CA.
SysOp: Pete Kvitek <kvitekp@jvd.msk.su>
Online to JV Dialogue, Moskow:
at*o
MODEL:SCOUT PLUS
DTE: 57600 N81
DCE: 4800 MNP4 <-- V.32 at 4800 bps requires 16 db S/N only
RECEIVE LEVEL= -36 DBM
E1 K1 M1 Q0 V1 X4 TONE
&B0 &C1 &D3 &R2 &T5
*E1 *F3 *G1 *M2 *N2 *P0 *Q3 *S1 *T1 <-- *Q3 allows the modem full line
quality control
S00=001 S04=010 S08=002 S15=255
S01=000 S05=008 S09=000 S18=000
S02=043 S06=002 S10=003 S25=000
S03=013 S07=090 S12=050 S26=000 <-- S07 is doubled to 90 seconds to
OK allow for the long dial completion
ato delay
CONNECT 4800
EC/MNP4 <-- with ato I go back from local modem
to online JV Dialogue
Created : 05-12-1992
I use V.32 with fallback to 4800 bps, because this protocol
requires only 16 dbm signal-to-noise. It is not often that one
can get through to Moskow, and when I do I want to be sure to
connect.
8. TECH SUPPORT
Here are the tech support options:
1-408-262-1277 Digicom
1-408-262-1390 Digicom fax
1-408-262-1412 Digicom BBS
comp.dcom.modems
wolfgang@netcom.com
wolfgang@rahul.net
The warranty is for 5 years and is valid worldwide. If you would
like to send your modem back to the manufacturer for warranty
repair you need to obtain a Return Materials Authorization
number from Digicom before you send it back.
9. OTHER DIGICOM PRODUCTS
9624LE+ series of V.32bis modems. They are offered in
internal, external and in rack mounts with 16 modems per
standard 19" rack.
The 9624LE+ has been reviewed well in magazine tests:
PC Week, April 29, 1991 Digicom was Analyst choice (the only)
PC Week, November 19, 1990 Digicom is the only modem which gets
five "good" rankings
PC Digest Ratings Report Vol 5, 21
Digicom is the only modem to get
five stars, before USR and
Forval
9624E+ series of V.32bis modems. External with LCD display,
4-wire leased line, V.25bis auto dial, also available in
rack mounted version and with Network Management Support.
Digicom pioneered modem DSP technology which allowed them the
flexibility to be the first manufacturer to include
send-receive fax in a V.32bis modem. They were also the first
manufacturer to get a V.32bis modem to market. Since they
develop the modem chipset in house, the speed and flexibility
is higher than vendors who buy chipsets elsewhere like e.g.
Hayes Microcomputers, which uses the Phylon chipsets, based on
the TI DSP.
Expect other 'firsts' from Digicom in the near future.
The FT1 from Digicom is a fractional T1 DSU/CSU which is used
on digital telephone circuits for line speeds between 64,000
bps up to 1,536,000 bps in increments of 64,000 bps.
NEW PRODUCTS
In development is the softmodem, a device in which the modem
software can be loaded in DSP RAM.
A voice-mail upgrade together with switching between data,
fax and voice is also anticipated.
An upgrade for the Scout modem to the new Class 2.0 (not the
old pseudostandard Class 2) fax interface will also be made
available.
Finally, a V.fast prototype has been in operation in Digicom's
labs for some time now.
10. ORDER INFO
This is the complete package:
Scout Plus modem
Printed manual
Quick Reference card
Qmodem prepaid data communications software
Delrina WinFax Lite 2.0 fax software
Delrina DosFax Lite fax software
Smith Micro Quicklink II data and fax (MacIntosh version only)
hardware handshake/ARA cable (MacIntosh version only)
RJ-11 extension cable
Compuserve coupon, one month free trial membership
Powersupply for external version (110 Volt or 185 to 240 Volts)
Scout Plus PC V.32bis/fax internal half card $219
Scout Plus V.32bis/fax external $259
Scout Plus MAC V.32bis/fax external $289
Please add shipping and handling: $11.75 for UPS 2nd day.
I accept cheques, CODs and VISA/Mastercards.
Wolfgang Henke
774 Wildwood Lane
Palo Alto, CA 94303
(415)-856-9037
(415)-328-7518 (fax)
wolfgang@netcom.com
wolfgang@rahul.net
support files ftp.rahul.net /pub/wolfgang
International orders are welcome. They will be shipped with
a 185 to 240 Volt power supply with either an US style three
pronged grounded plug or a German style two pronged plug for
the external modem. Please add airmail postage of about $35
for Europe and $45 for Africa, Asia or Australia.
* * *
Last but not least I would like to express my appreciation to
the many experts I have met in comp.dcom.modems and computer
bulletin boards and from whom I have learnt much and I hope
will continue to do so in the future.
Wolfgang Henke
wolfgang@netcom.com
May 20, 1992
revised June 27, 1992
revised August 18, 1992
revised October 31, 1992
revised November 26, 1992
revised December 20, 1992